Terms and Conditions
- What kind of information do we collect?
If you choose to subscribe to us, we may ask you for information such as your name, username, e-mail address, postal address, age, gender, telephone number and information on your products. Our websites and apps can also include optional questionnaires to let us know your opinion on different products and services. If you download content from our websites or applications, information about your hardware will be automatically transmitted to us. If you use any community tools, we may retain the content and communications you send and receive, and we reserve the right to verify the content of your exchanges.
Always obtain the consent of the person concerned before giving us the contact details of another person (for example, for “send to friend” promotions). Please verify that the personal details you provide to us are accurate and up-to-date and keep us informed of any future changes.
- What do we do with the information we collect?
We use the information collected in different ways:
- to manage our websites and applications and provide the information and services you request, including downloads, chat rooms, newsletters, promotions and contests
- to process your customer service requests
- to perform internal analyzes and research to improve our websites and other products and services
- to send you advertising messages and commercial information about our products and services and offers, products and services of selected third parties, as required by law or upon your request (see “How to unsubscribe”) below)
- to send administrative emails (if you forget your password, for example)
- to detect and prevent fraud and misuse of our websites, applications or services.
- What other organizations have access to your information?
Our affiliates, local distributors and other organizations that work for us may have access to your information to manage this information on our behalf and provide you with the information and services you request.
We also work with third-party companies to better understand and improve the use of our websites and applications, in order to offer you the best quality of service possible. These companies generate usage statistics and are only allowed to use your personal information in connection with the services provided.
Some of these companies can process your information outside the European Economic Area (EEA), the United States and Japan for example. Data protection laws in these countries may not offer the same level of protection as in the EEA. If you do not want us to transfer your information in this manner, we recommend that you do not access or use our websites and applications.
In exceptional circumstances, we may disclose your personal information if required by law or to protect or defend our company or other parties from illegal or harmful activities. In case of sale or restructuring of our company, your details can be transferred as an integral part of the object of the transaction.
Some of our websites and apps contain cookies. Cookies are small text files that are sent to your computer through websites to save your business online. Cookies may be used on our websites and apps to help customize your use of our websites and applications to improve how you use certain aspects of our websites and applications and to register your business online and provide you with content and suitable ads. You can disable cookies by changing your browser settings. If you disable cookies, some features on our websites or apps may not function properly.
We take all commercial security measures to protect your personal information. These measures include establishing processes and procedures to minimize unauthorized access to your information or disclosure. However, we cannot guarantee that this will eliminate all risks of improper use of your personal information by intruders. Please keep the passwords of your accounts in a safe place and do not disclose them to anyone. It is imperative that you contact us immediately if you are aware of any unauthorized use of your password or any other security breach.
Newsletters, chat rooms and other community areas on our website and application are open to the public. Avoid, in these areas, disclose information that could identify you or identify another person. We cannot be held responsible for the protection or security of the information disclosed in these areas.
- How to unsubscribe
If you no longer wish to receive commercial communications from us, please follow the link you find in any commercial e-mail or visit the subscription area of the website where you subscribed and change your communication options.
- How to contact us
For general questions, please contact us from the contact form.
You are legally entitled to know what personal information an organization holds about you and how that information is handled. If you want to know what information we currently hold about you, please contact us. Please note that we may ask you to provide us with proof of your identity.